Privacy Policy
How we collect, use, and protect your personal information
Last updated: August 2026
Introduction
dowablunat is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or engage our consulting services.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address) when you submit enquiry forms
- Organisation name and role when provided voluntarily
- Information about your energy requirements or project details shared during consultations
- Technical data such as IP address, browser type, and pages visited through cookies and analytics
How We Use Your Information
Personal information collected is used for the following purposes:
- Responding to your enquiries and service requests
- Providing consulting services you have engaged
- Sending relevant communications about our services where consent has been given
- Improving our website functionality and user experience
- Complying with legal and regulatory obligations
Legal Basis for Processing
We process personal data under the following legal bases as defined by the UK GDPR:
- Consent: Where you have explicitly agreed to data processing
- Contractual necessity: Where processing is required to fulfil our consulting engagements
- Legitimate interests: For improving services and communicating with potential clients
- Legal obligation: Where required by law or regulatory requirements
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 24 months unless a consulting engagement is established. Client project data is retained for seven years following project completion to meet professional and regulatory requirements.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure data storage, access controls, and regular security assessments.
Third-Party Sharing
We do not sell or rent personal information to third parties. Data may be shared with:
- Service providers who assist in operating our website and business operations
- Professional advisors such as accountants and legal counsel
- Regulatory authorities where required by law
Your Rights
Under data protection legislation, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data in certain circumstances
- Object to processing based on legitimate interests
- Request data portability
- Withdraw consent where processing is based on consent
Contact Information
For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 42 Clerkenwell Road, London EC1M 5PS, United Kingdom
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date of the most recent revision will be indicated at the top of this page.